Blizzard authenticator the newest hacking tool!

Over the last weeks, two of my guild members have been hacked. Neither of them had an authenticator. The players were online and got booted off by the hacker. They then got an email saying their account password had been changed but when they went to login to change their password back they got a message asking them to put in their authenticator code! The hacker attached the authenticator to their account, preventing them from changing their password. NP just call Blizzard right? Wrong ...

The hacking happened, in both instances, 15 min after Blizzard tech support closed down for the day, giving the hacker 12 hours to clean out the account. Putting an ingame ticket in is a waste of time as you get no reply for over 24 hours.

Do we not pay Blizzard enough? What will it take to get support during prime time gaming hours? How can a hacker attach an authenticator to an account so easily? Why are you not required to confirm this action by email or even have a window of 12/24 hours that would give the user time to secure their account?

There are lots of things Blizzard could do to stop this but do they want to stop it? Getting hacked is a sure way to convince a player to get an authenticator! If you don’t have an authenticator by now and you play WoW, you are mad, you will be hacked, it’s just a matter of time!